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Last updated: January 2026

Privacy Policy of 9dbt – Data Protection

On 9dbt, our users' privacy is taken seriously — it's not a footer promise. This Policy clearly explains what we collect, why we collect it, how we use it, and how we protect your personal data, in full compliance with the LGPD.

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Your data, your privacy
protected by the LGPD

How 9dbt cares about your privacy

Six concrete commitments that guide how your data is handled.

256-bit SSL encryption

Every connection between your device and the servers of 9dbt is protected with 256-bit SSL encryption. Your registration data, Pix transactions, and betting history are always transmitted in encrypted form.

LGPD Compliance

The 9dbt processes your data in full compliance with the General Data Protection Law (Lei 13.709/2018). You have the right to access, correct, port, and request the deletion of your data at any time.

No Data Sales

The 9dbt never sells your personal data to third parties. Full stop. Information is shared only with essential technical partners — Pix processors, game providers — and always under contract with confidentiality obligations.

Minimum Necessary

The 9dbt collects only the minimum necessary to operate: name, CPF, email, date of birth, and payment details. No unnecessary information is requested or stored.

Response within 72 Hours

Requests for data access, correction, portability, or deletion are answered within 72 hours by 9dbt. Simply send an email to contato@9dbt.net with the subject line "LGPD Rights".

Full Transparency

This Policy was written to be read — no unnecessary legal jargon, no vague terms that obscure what actually happens with your data. What you see here is exactly what we do at 9dbt.

Summary: This Privacy Policy explains how 9dbt collects, uses, stores, and protects your personal data. By creating an account on 9dbt, you confirm that you have read and agree to this document. Questions? Get in touch: contato@9dbt.net.

1. Who is the Data Controller

For the purposes of the General Data Protection Law (LGPD — Law 13.709/2018), the controller responsible for processing the personal data of users of the platform 9dbt is the operating company of the site 9dbt.net.

Official contact channel for privacy and data protection inquiries:

  • Email: contato@9dbt.net
  • Suggested subject: "LGPD Rights – [your request]"
  • Response time: up to 72 business hours

This Privacy Policy applies to all services available on the 9dbt: Sports Betting, Live Casino, crash games, poker, and all interactions carried out through the website or any application of the 9dbt.

2. Data We Collect

The 9dbt follows the data minimization principle: we collect only what is strictly necessary to deliver our services securely and meet applicable legal obligations.

2.1 Data provided directly by you

  • Registration: full name, CPF, date of birth, email address, and password;
  • Identity verification: documents (national ID, driver's license, or passport) requested to verify age and identity;
  • Financial data: Pix key, credit or debit card details (tokenized — we do not store the full card number), bank account for TED transfers;
  • Communications: messages sent to support via chat or email.

2.2 Automatically collected data

  • Access data: IP address, device type, operating system, browser, and version;
  • Usage data: pages visited, session duration, clicks, bets placed, games accessed;
  • Cookies and similar technologies: as described in section 6 of this Policy;
  • Approximate location: derived from IP for geographic eligibility verification purposes.

2.3 Third-party data

In some cases, the 9dbt may receive data from third parties for identity verification and fraud prevention purposes — such as CPF lookup services and credit bureaus authorized under Brazilian law. This data is used solely for the purposes described in this Policy.

3. How We Use Your Data

The data collected by 9dbt are used exclusively for the following purposes:

  • Account management: create and maintain your active account, process deposits via Pix, boleto and card, record bets, and release withdrawals;
  • Identity and age verification: confirm that you are at least 18 years old and that your registration details are accurate, as required by regulation;
  • Fraud prevention: identify and block attempts to create multiple accounts, use of third-party payment methods, and other conduct prohibited under the Terms and Conditions;
  • Anti-money laundering: comply with the obligations of Law 9.613/1998 and Central Bank of Brazil regulations, including monitoring of atypical transactions;
  • User support: answer questions, resolve payment issues, and handle requests via chat and email;
  • Communications: send notifications about bets, results, promotions, and platform updates — only to users who have not opted out of marketing communications;
  • Product improvement: analyze aggregated and anonymized usage patterns to improve the interface and services of 9dbt;
  • Responsible gambling: monitor behavioral patterns to identify signs of problem gambling and trigger alerts or control tools in accordance with our Responsible Gambling.

The 9dbt does not use your data for third-party behavioral advertising, credit scoring profiles, or any purpose not listed above.

Data Primary Purpose Legal Basis (LGPD)
Full name and CPF Identity verification and registration Legal obligation
Email Communication and account recovery Contract performance
Date of birth Age verification (+18) Legal obligation
Pix key / bank Withdrawal processing Contract performance
IP address and device Security and fraud prevention Legitimate interest
Betting history Account operations and compliance Contract performance

4. Legal Basis for Processing (LGPD)

All personal data processing carried out by 9dbt is grounded in at least one of the legal bases set out in the LGPD (Art. 7 and Art. 11):

  • Performance of a contract (Art. 7º, V): when processing is necessary to fulfill the service agreement entered into with you at registration — such as processing Pix deposits, recording bets, and releasing withdrawals;
  • Compliance with a legal obligation (Art. 7º, II): when Brazilian law requires the processing — such as CPF verification, financial transaction controls under Central Bank regulations, and anti-money laundering measures;
  • Legitimate interest (Art. 7, IX): for platform security purposes, fraud prevention, behavioral analysis for responsible gambling, and service improvement, always in a proportionate manner and in respect of your rights;
  • Consent (Art. 7º, I): for sending marketing communications and promotions — you can withdraw this consent at any time in your account notification settings.

5. Data Sharing with Third Parties

The 9dbt does not sell personal data. Sharing with third parties occurs only in the cases below, always with appropriate safeguards:

5.1 Essential technical partners

  • Payment processors: Pix intermediaries, card operators, and platforms such as PicPay and Mercado Pago, which receive only the data strictly necessary to process the transaction;
  • Game providers: Spribe, Pragmatic Play, SmartSoft, and other live casino and crash games providers, which receive anonymized session identifiers to operate the games;
  • Identity verification services: CPF consultants and authorized bureaus to verify the authenticity of registration data.

5.2 Authorities and legal obligations

The 9dbt may be required to share data with Brazilian governmental, regulatory, or judicial authorities when mandated by law, court order, or administrative proceeding. In such cases, we share only the minimum necessary and, where legally permitted, notify you of the request.

5.3 International transfers

Some of the technology providers used by 9dbt may process data on servers located outside Brazil. When this occurs, we ensure that transfers comply with the safeguards required by the LGPD — such as standard data protection contractual clauses or equivalent certifications — guaranteeing the same level of protection applied in Brazil.

6. Cookies and Tracking Technologies

The 9dbt uses cookies and similar technologies to ensure the platform works correctly, improve your experience, and analyze aggregate service usage.

6.1 Types of cookies used

  • Essential cookies: required for the basic operation of the platform — maintaining login sessions, language preferences, and security. They cannot be disabled without affecting the site's functionality;
  • Analytical cookies: collect aggregated and anonymized data on platform usage to identify technical issues and improve the experience. Tools used include analytics solutions without individual identification;
  • Functional cookies: remember your interface preferences, such as theme and betting settings, to personalize your experience on future visits.

6.2 Cookie management

You can manage and disable non-essential cookies in your browser settings or through the cookie preferences panel available in the platform's footer. Disabling essential cookies may affect the functionality of protected areas of the 9dbt, such as accessing your account and processing bets.

7. Data Security

The 9dbt implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The main safeguards currently in place include:

  • 256-bit SSL/TLS encryption on all connections between the user and the servers;
  • Password storage with cryptographic hashing (bcrypt) — no employee has access to your password in plain text;
  • Credit card tokenization — the full card number is never stored in the systems of 9dbt;
  • Internal role-based access controls — staff members can only access the data required for their specific role;
  • Continuous security monitoring with automatic alerts for suspicious activity;
  • Regular vulnerability testing and security audits conducted by specialized teams;
  • Two-factor authentication (2FA) available to all users in account settings.

In the event of a security incident that may pose a significant risk or harm to data subjects, the 9dbt will notify the National Data Protection Authority (ANPD) and affected users within the timeframes set out by the LGPD.

8. Data Retention

The 9dbt retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or for the period required by applicable Brazilian law:

  • Registration and identification data: retained while the account is active and for a further 5 years after closure, as required by anti-money laundering regulations;
  • Financial transaction history: retained for 5 years after each transaction, in compliance with Brazilian tax and financial legislation;
  • Betting and gaming history: retained for 2 years for support, audit, and responsible gambling purposes;
  • Support communications: kept for 1 year for quality assurance and dispute resolution purposes;
  • Analytical cookie data: retained for up to 13 months, in line with industry standards.

Once the applicable retention periods have elapsed, data is securely deleted or irreversibly anonymized. Early deletion requests are honored in cases where no legal retention obligation exists.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject whose personal data is processed by 9dbt, the following rights:

Access

Request confirmation that we process your data and obtain a copy of all the information we hold about you.

Correction

Request the update or correction of incomplete, inaccurate, or outdated data.

Deletion

Request the deletion of data processed on the basis of your consent, where there is no legal obligation to retain it.

Portability

Request your data in a structured, interoperable format for transfer to another controller.

Objection

Object to processing carried out on the basis of legitimate interest when it disproportionately affects your interests.

Withdrawal of consent

Withdraw consent given for marketing and communications at any time, without affecting access to any other services.

To exercise any of these rights, send an email to contato@9dbt.net with the subject "LGPD Rights" and describe your request. The 9dbt will respond within 72 hours. In some cases, we may ask you to verify your identity before processing the request, to protect the security of your account.

You also have the right to lodge a complaint with the National Data Protection Authority (ANPD) if you believe your rights have been violated.

10. Minors' Data

The platform 9dbt is intended exclusively for users aged 18 and over. We do not intentionally collect, process, or store personal data belonging to minors. Registration requires a CPF and date of birth, which are verified to ensure that only users aged 18 and over can access our services.

If the 9dbt identify that data from a minor has been inadvertently collected, the account will be immediately closed and the data deleted. Legal guardians who discover that a minor has created an account on the platform must immediately notify support at contato@9dbt.net so that account closure and data deletion can be carried out as a priority.

11. Changes to this Privacy Policy

The 9dbt may update this Privacy Policy periodically to reflect changes in services, legislation, or data protection practices. Material changes will be communicated via the registered email address or through a prominent in-platform notification at least 7 calendar days before taking effect.

The most current version of this Policy is always available at 9dbt.net/privacy-policy, with the date of the last update shown at the top of the page. Continued use of the platform after changes take effect constitutes acceptance of the new terms. If you do not agree with the changes, you may close your account and request deletion of your data before the effective date.

12. Contact and Data Protection Officer (DPO)

For any questions regarding privacy, data protection, or the exercise of your rights as a data subject, please contact 9dbt:

  • Email: contato@9dbt.net
  • Suggested subject: "LGPD Rights – [type of request]"
  • Live chat: available 24h on the platform
  • Response time: up to 72 business hours for data requests; immediate for account security issues

The 9dbt has a designated Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and ensuring that data subjects' rights are respected. Formal requests addressed to the DPO should be sent to the same email address above, with "For the DPO" in the subject line.

Your data security – 9dbt: All connections are encrypted with 256-bit SSL. Data is processed in compliance with the LGPD (Law 13.709/2018). 9dbt never shares your information with third parties without authorization. For access, correction, or deletion requests, write to contato@9dbt.net. Also see our Terms and Conditions.

Responsible Gambling – 9dbt's Commitment

Betting and gaming should be entertainment, not a financial obligation. 9dbt provides real control tools within your account settings: deposit, bet, and session time limits, as well as temporary or permanent self-exclusion available through 24h support. The platform is exclusively for users aged 18 and over. Learn more about Responsible Gambling.

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